Developing Employee Job Descriptions That Benefit Your Agency
Employee job descriptions are a basic element of your business. So basic, in fact, that they may be overlooked. There are a multitude of books, articles, seminars, and videos devoted to human resources topics such as leadership development, performance evaluations, training, conflict resolution, and employee retention. The importance of developing effective employee job descriptions is a topic not addressed as frequently
Employee job descriptions are detailed statements outlining the duties, responsibilities, required qualifications, and reporting relationships of a specific job. They may include information about working conditions, tools and equipment used, and skills or knowledge needed to perform the job. When written and maintained effectively, job descriptions are vital communication tools. Job descriptions not given careful consideration or allowed to become irrelevant can contribute to miscommunication and confusion within the organization.
Effective job descriptions can offer many benefits for your agency to include the following:
- Provide specific communication about personal accountability to support the company’s mission and values as well as how the employee will contribute
- Align the employee’s direction with that of senior leadership
- Help determine appropriate salary levels based on the expectations, education, and experience required for the position
- Set clear expectations about what is expected from the employee
- Help other employees understand how the new hire will work within the department or team
- Provide guidance for supervisors to coach employees to improve performance and provide career development opportunities
- Provide legal protection for the company in terms of Americans With Disabilities Act (ADA) compliance and other statutory requirements
Job descriptions are meant to be living documents. There is value in having a human resources professional or employment attorney review all job descriptions periodically, and they should not take the place of scheduled goal-setting meetings and performance evaluations. Most importantly, employee job descriptions should not be tossed into a drawer to be retrieved only when it’s time to hire a new team member.
President and CEO